Challenge
Aviya: Mobile-first Telemedicine
A group of healthcare clinics sought to enhance care affordability and accessibility by developing a telemedicine application. The goal was to bridge the gap between healthcare providers and patients, ensuring that high-quality care could be delivered remotely.
Our Approach
Our development strategy focused on a patient-centric and provider-friendly design, leveraging cutting-edge technology to ensure a seamless telehealth experience:
Product Strategy & Consultation
We partnered with clinic stakeholders to define the product vision, aligning it with patient needs and operational objectives.
User-Centric Discovery & Rapid Prototyping
Through collaborative workshops and iterative prototyping, we identified core functionalities that enhance virtual care delivery while maintaining simplicity and ease of use.
Agile Development for Mobile & Web
Utilizing an agile framework, we developed and optimized the mobile and web platforms, ensuring flexibility, scalability, and rapid iteration based on continuous user feedback.
Intuitive UI/UX Design
Our design approach emphasized clarity and ease of navigation, making the telemedicine experience seamless for users of all technical backgrounds.
Ongoing Support & Scalability
Post-launch, we continued refining Aviya, implementing performance enhancements and ensuring compliance with evolving healthcare regulations.
Impact
Over 1,000 patients in Michigan gained access to affordable, high-quality healthcare, increasing telehealth adoption by 25%.
Expanded Access to Care
The platform was successfully launched on iOS and Android in under 100 days, reducing traditional development costs by 30%.
Accelerated Deployment
Patients saved an average of $50 per visit, translating to total savings of $50,000 in the first six months.
Cost-Effective Healthcare
75% user engagement rate, with patients averaging 3 visits per month, demonstrating strong retention and satisfaction.
High Adoption & Engagement
Achieved a Customer Satisfaction Score (CSAT) of 92%, leading to a 20% increase in client retention and expanded collaboration opportunities.
Client Success & Retention
Tech Stack
React Native
Firebase
Stripe
EPIC Integration
MixPanel
AWS
